Terms and conditions for training and e-learning courses

Sikh Sur Sangeet legal notices and terms & conditions

The following constitute the terms and conditions to which applicants agree when booking any Sikh Sur Sangeet face-to-face training or e-learning courses (Terms and Conditions). The Sikh Sur Sangeet reserves the right to review and update these periodically.

Registration and Booking

1. Registration with the Sikh Sur Sangeet (creating an account)
Before you book onto a face-to-face training course or e-learning course we require you to register to create an account and provide certain information about yourself. In doing this, you agree to:

  • Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form.
  • Maintain and promptly update the data we hold by logging into your account and updating via ‘My profile’.

2. Booking a face-to-face training or e-learning course
Face-to-face training and e-learning courses can be booked via the booking forms available on the Sikh Sur Sangeet  Learning Academy website. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

When you submit a booking for an online course, your submission represents an offer to the Sikh Sur Sangeet  to book you onto the course you selected. On submission of the face-to-face training course or e-learning course form you will receive an automated summary email of your selection.

The Sikh Sur Sangeet will accept your offer by entering your booking onto the Sikh Sur Sangeet system and sending you an email confirming that you have been booked together with information on starting your learning.

3. Prices, discounts and sales taxes/VAT
Notice of new pricing will be given in advance, but the Sikh Sur Sangeet  reserves the right to change prices listed without notice.

Early bird discounts are available (not always but for limited time) on face-to-face training courses. The early bird discount applies to Sikh Sur Sangeet  courses only . The discount is not available in conjunction with any other offer and places are subject to availability.

4. Payment
Fees must be paid at the point of booking via secure online payment process. If you have an applicable discount code this must be entered at the time of booking, as the discount cannot be applied retrospectively.

We cannot invoice for fees, or accept payment, by instalments.

A receipt will be sent to you by email from Payment Provider confirming payment. Payment provider will receive the information needed to verify and authorize your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties.

Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. The Sikh Sur Sangeet will not accept any liability for costs incurred as a result of applications deemed void in this manner.

Sales taxes (VAT, TVA etc.) are charged at the applicable rate depending on the product and/or customer.

5. Prevailing terms and conditions
Please note that this and all other Sikh Sur Sangeet pre-contractual documentation shall not constitute an offer. All services provided by Sikh Sur Sangeet are on the basis of these Terms and Conditions and if you wish to engage any Sikh Sur Sangeet  services we shall only provide them if you accept the Terms and Conditions. If you offer to engage Sikh Sur Sangeet on your own terms and conditions then we shall only accept your offer subject to the Terms and Conditions, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions.

2. Learning

1. Sikh Sur Sangeet Learning Academy face-to-face virtual training courses
After booking onto a face-to-face training course you will be given access to the Sikh Sur Sangeet’s Learning Academy from the date your booking is processed. By using the Learning Academy you agree to these Terms and Conditions, if you do not agree to these terms, you cannot use the site.

Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.

The face-to-face training course fees include: tuition on the day(s), all relevant course materials in Soft copy.

1.1 Ownership and intellectual property rights
All Learning Academy materials, whether on the Learning Academy website or at a Learning Academy training day, are owned by the Sikh Sur Sangeet. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by the Sikh Sur Sangeet. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the Sikh Sur Sangeet’s prior permission. Any such use is strictly prohibited and will constitute an infringement of the Sikh Sur Sangeet’s intellectual property rights.

1.2 Special requirements at the face-to-face virtual training course
The Sikh Sur Sangeet will make every effort to accommodate special requirements (like Skype setup) that have been notified in advance on the booking form.

1.3 Behaviour
The Sikh Sur Sangeet reserves the right to remove any delegate from a training course whose behaviour is deemed inappropriate by the Sikh Sur Sangeet or its trainers. In these circumstances, the Sikh Sur Sangeet will neither refund any fees nor reimburse any other costs.

1.4 Trainers
The Sikh Sur Sangeet shall provide such trainers to present the training course as it, in its sole discretion, deems fit and the Sikh Sur Sangeet shall be entitled at any time to substitute any trainer with any other person who, in the Sikh Sur Sangeet’s sole discretion, it deems suitably qualified to present the relevant course.

1.5 Liability
The Sikh Sur Sangeet does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses including course materials. Opinions expressed are those of individual trainers and not necessarily those of the Sikh Sur Sangeet. Participants should take professional advice when dealing with specific situations.

2. Sikh Sur Sangeet Learning Academy e-learning courses
After booking onto an e-learning course you will be given access to the Sikh Sur Sangeet’s Learning Academy for unlimited time. By using the Learning Academy you agree to these Terms and Conditions. If you do not agree to these terms, you cannot use the site.

Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including, but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.

2.1 Ownership and intellectual property rights
All Learning Academy materials are owned by the Sikh Sur Sangeet. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by the Sikh Sur Sangeet. When you are given access to the Learning Academy, you are granted a non-exclusive, non-transferable, revocable licence to use the Learning Academy materials. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the Sikh Sur Sangeet’s prior permission and you may not allow anyone else to access the Learning Academy via your log-in details. Any such use is strictly prohibited and will constitute an infringement of the Sikh Sur Sangeet’s intellectual property rights.

2.2 Technology
The Sikh Sur Sangeet does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

2.3 Liability
The Sikh Sur Sangeet does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses, including course materials. Opinions expressed are those of individual trainers and not necessarily those of the Sikh Sur Sangeet. Participants should take professional advice when dealing with specific situations.

3. Cancellation
3.1 Cancellation of a face-to-to face virtual training course
If you notify the Sikh Sur Sangeet in writing (by email or post) that you wish to cancel a face-to-face training course not less than 28 days before the start date of a course, you will be entitled to a 50% refund. Refunds will be processed with 28 days of receiving your request via bank transfer to the original payer.

If the reason you need to cancel a face-to-face training course is because you have been declined a visa, we can issue a full refund as long as you have proof that your visa has been declined and you give us at least 28 days’ notice.

If you withdraw for any reason less than 28 days before the start date of a course, no refund will be issued but you may transfer your place on the course to a substitute. Substitutions should be notified to the Sikh Sur Sangeet at least 48 hours prior to the course start date. If you fail to attend the course on which you are booked without giving prior notice to the Sikh Sur Sangeet , we are unable to refund the course fees or offer a transfer.

3.2 Cancellation of an e-learning course
Once you have booked an e-learning course or package the fee is non-refundable and the booking non-transferrable. If you cancel any e-learning course or package you will not be entitled to any refund, nor will you be able to transfer your place either to another person or onto another e-learning course.

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